Our team
We are an experienced and qualified IT service team dedicated to providing top-notch customer support. Our goal is to provide our customers with the most innovative solutions in order to meet their technology needs. We strive for excellence in every project we take on, ensuring that all of our clients receive the best products and services available.
Olivia Don
IT Service Desk Manager
The IT Service Desk Manager is responsible for managing the day-to-day activities of a team that provides technical support services to internal and external customers over the phone, email and chat. The main goal is to ensure customer satisfaction while also providing guidance on best practices in response time and service levels.
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John Poll
Systems Engineer
The Systems Engineer is responsible for providing engineering, maintenance and technical support to ensure the stability of IT systems. The engineer will troubleshoot and resolve system issues while proactively discovering opportunities to improve performance and efficiency. This role requires expertise in installing, configuring and managing server hardware, operating systems, managed services applications as well as virtualization technologies. A successful candidate should possess excellent communication skills, comfort working with remote teams and a strong commitment to customer service excellence.
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Our clients
